SHIPPING POLICIES: I am not responsible for lost or damaged packages through shipment.  To avoid this I use a shipping company that provides me with a tracking number and insurance for each package. Shipping prices may be subject to change at my discretion based on the rates of the shipping company. REFUNDS AND EXCHANGES: I cannot provide refunds or exhanges for any reason for health reasons.  Although if you  need your item(s) altered in anyway simply Email me and I will do my best to help you. Also, if you wish to send me well concealed cash and I do not receive your money, I cannot refund you.  For this reason I offer paypal payment services as well as accepting money orders. All products are final sale. PRICE POLICIES: Prices are subject to change at my discretion.  I must receive full payment before I begin your order.  ORDER PROCESSING: Current processing time of orders is 4-6 weeks. Please see the FAQs section for more information (Your website states a 4-6 week processing time, why is it so long??)   If you have any questions or comments please Email me (heather@divinitydreads.com)!